Amazon Operations

Roles

  • Head of Video Production (Level 6) | 2023 - Present

  • Video Production Manager (Level 5) | 2021 - 2023

Company Overview

Amazon's Operations Internal Communications (OIC) team is responsible for communicating need-to-know information to Amazon’s global network of front-line workers, consisting of over one million employees globally.

Scope of Work

I transferred to OIC in 2021 as the team’s second video-hire, and at the time, was the team’s sole videographer and editor. Now, I'm Head of Video Production, for OIC's internal Creative Services Team. Day-to-day, I manage incoming video requests, delegate assignments to freelance staff, film on-location, and perform hands-on editing of high-priority projects.

Employee Storytelling

Ops Internal Comms (OIC) focuses on educating and inspiring frontline employees while helping them see Amazon as a place where they can build long, fulfilling careers. We do this through narrative-driven storytelling that highlights the personal experiences of real employees.

Role: Director, Editor

Role: Director, Editor

Role: Director, Editor

Role: Director, Editor

Role: Director, Editor

Role: Producer, Co-Director

Business Line Communications

Amazon’s Operations network spans the entire lifecycle of a package—from the moment a customer clicks “Buy Now” to when it arrives at their doorstep, and everything in between. Our remit includes Customer Fulfillment, Delivery, Amazon Air, Grocery, and more.

Role: Director, Editor

Role: Director

Role: Director, DP, Editor

Role: Director, Editor

Training & Educational

The best way to ensure employees leave work the same way they showed up is by reinforcing standard work. By partnering cross-functionally, we regularly create training and educational content used to set clear expectations for associates and managers.

Role: Director, Editor

Role: Director, Editor

Executive Communications

Supporting multiple business lines also means providing executive communications for their leadership teams. We frequently film with Amazon’s senior-most leaders to deliver business-critical updates to employees.

Role: Director, Editor

Role: Editor

Role: Editor

Role: DP, Editor

Event Coverage

Delivering the Future is an annual Amazon event that informs the public about the company’s latest innovations. In addition to producing video assets used during the event, our team captures behind-the-scenes coverage for both internal and external audiences.

Role: Camera Operator

Role: Camera Operator

Social

While our primary focus is internal communications, we also manage a public-facing Instagram account, @amazonvestlife. Because scrappier, social-first content resonates most with this audience, we regularly experiment with platform-native formats and storytelling approaches.

Role: Director

Role: Director, Editor

On-Camera Hosting

Regularly appear on camera as the host of News in 90, a twice-weekly news show delivering timely, need-to-know information that impacts employees’ day-to-day work.